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Take a look at our frequently asked questions

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What is Banqup?

Banqup is the simplest and smartest digital administration tool. Banqup simplifies administration and finances processes by providing businesses with the opportunity to manage all their administration, invoicing and payments on just one digital platform. With Banqup, businesses spend less time on admin and invoicing, and more time making their business thrive.

Who is Banqup for?

Banqup is designed for SMEs, micro-businesses, self-employed businesses and freelancers. With Banqup,these types of businesses no longer need to worry about paper financial documents and can easily transition to digital administration. Banqup is a simple and smart solution that saves businesses time by providing the right functional tools to manage admin and finance processes all in one digital place.

Plus,with the ability to provide your accountant and bookkeeper with access to your financial documents, you can have the confidence that your accountant has all of the information they need to manage your tax returns.

What does it mean for my business?

Banqup means having the tools available to manage admin and finance processes via one digital solution.

No longer will businesses need paper, physical documents and no longer will businesses need to input data and manage their finances in more than one place. Banqup provides a clear overview of all incoming and outgoing finances, meaning less time is spent consolidating finances and more time is spent making your business thrive.

How does Banqup work?

Simply send your invoices, receipts and financial documents to your Banqup platform. Either by email, drag & drop or by taking a picture on your smartphone.

Banqup's OCR (optical character recognition) technology then converts the text and data on your financial documents into digital files. This not only greatly reduces your data inputting but means that your document becomes digital. Provide your accountant with access to your digital documents and pay them straight within the Banqup platform.

Do I need prior knowledge of digital administration software before I start?

Not at all! Banqup is a simple solution to set-up and use, perfect for businesses who have either extensive or no knowledge of digital administration. Take a look at our support guides and blog for extra support.

How do I sign up to Banqup?

Signing-up to Banqup is simple. Take a look at our Starters Guide for the step-by-step process on how to sign-up to Banqup.

How do I allow my accountant or bookkeeper to access my Banqup account?

Using Banqup it is simple to share your documents with your accountant or bookkeeper. You can choose whether to provide your accountant with access to all your documents and financial information or you can choose on a document by document basis.

Is Banqup difficult to set-up and use?

Not at all! Banqup is a simple solution to set-up and use, perfect for businesses who have either extensive or no knowledge of digital administration. Take a look at our support guides and blog for extra help.

What is OCR technology?

OCR means Optical Character Recognition. OCR is a technique used for the electronic extraction of data. Invoices and documents are scanned by Banqup and data is extracted from there.


How much does Banqup cost?

Take a look at our pricing page to understand the different levels and prices of Banqup.

Does Banqup offer a free trial?

Take a look at our pricing page for full details.


Is support included in every subscription?

Yes, of course. Not only can you look at the Banqup online guides, you can also contact the Banqup Customer Support team to help you with any queries you may have. Visit the support page to see your support options.

How can I reach Banqup support?

There are many ways to reach Banqup customer support. Take a look at the support page for all of your options.

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Even more Banqup support

Take a look at the other ways your business, or your accounting firm, can get extra Banqup support.

Get started with Banqup

Start seeing the benefits of digital invoicing and administration with Banqup.

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